IMPORTANT From 1 November 2026 — line reserve for «Day» plans
INFOAURA
UA Personal account Telegram bot
Maintenance at some addresses — details in the bot · 00:48

Internet with a positive aura

Fibre (xPON) to your flat and house, 120 hours without power, a bot that tells you first when something is wrong.

I'm already with you
Top up balance Pay in the bot Personal account No internet?
I want to connect
or call 044-377-74-11

Top up — no login needed

Enter the contract number — the bot opens the payment for exactly that contract.

Pay by card in the bot
Your contract number is in the welcome SMS, the personal account or the bot («Account»).
By card in the Telegram botOne tap, credited within minutes.
Privat24Choose «INFOAURA», enter the contract number as the «User ID», then the amount. Pay in Privat24 →
EasyPayVISA / MasterCard on easypay.ua, contract number in the purpose.easypay.ua → iPayVISA / MasterCard on ipay.ua, contract number in the purpose.ipay.ua →
TerminalsIn major terminal networks by contract number, within a minute.
EasyPayPrivatBankCity24
+10% bonus: pay six or more monthly fees in one payment — get 10% extra.

Plans

xPON or twisted pair
up to 100 Mbps
350 UAH/mo
or 9 UAH/day · + line reserve up to 49 UAH/mo
Connect
xPON
up to 1 Gbps
400 UAH/mo
for streaming and large files
Connect
Connection: from 500 UAH 120 hours without power on xPON Support 8:00–22:00

Peace of mind with us

Automatic quality controlEvery hour we measure the signal on every ONU and see degradation before you notice any slowdown.
Problems analysed before you callThe system finds a weak fibre branch and the fault location: the technician arrives with the answer, and you hear from us first.
A Telegram bot runs your serviceBalance, card top-up, temporary payment, pause, «No internet» with a live line check — no calls needed. Open the bot
120 hours without powerAn xPON fibre network with backup power at the nodes — internet keeps working during outages.
Real people 8:00–22:00We reply in the bot within 5 minutes; call 044-377-74-11 or 0800-507-411.
Personal accountBalance, payments, requests and contract in the browser — log in with a Telegram code or a password.

Offers

Bring a friendA month of internet for free — tell us at connection which of our subscribers told you about us. Connect a friend
Switching from another providerConnection and the first month on xPON are free with a valid contract from your previous provider. Switch to us
+10% to your balanceTop up with one payment of six or more monthly fees — get a 10% bonus. Top up

Partners

UA-IX 1-IX OneCom Datagroup BG.NET KyivLink Faust United DC BIGNET NAKNET Makariv Networks E-Net (Nemishaieve) Vega Bank Familnyi

FAQ

How does the «Day» plan work from 1 November 2026?
You pay only for the days you use: top up and the internet works (9–15 UAH a day depending on the plan). We keep your line and equipment while you are away, so there is a line reserve: if your days in a month add up to less than 150 UAH, the difference (at most 49 UAH) is charged on the 1st. A month without days costs 49 UAH. After 2 months without any payment the line equipment is switched off; switching it back on costs 49 UAH per idle month.
How fast do you connect?
Five days on average from the request. How long it works without power depends on the address — we'll tell you.
When is the fee charged?
On the 1st of every month for monthly plans (daily plans — every day). Your balance is in the bot and the personal account.
What is xPON?
Fibre straight into your flat or house: up to 1 Gbps and up to 120 hours of work without power.
Is paying by card safe?
Card details are entered on the payment system's secure page; they never reach us and are not stored by us.
How do I get money back from my balance?
By a written request to Infoaura LLC under the established procedure — write to us and we'll guide you.
How do I contact support?
Telegram bot @infoaura_bot, 044-377-74-11 or 0800-507-411, 8:00–22:00. We reply in the bot within 5 minutes.

Documents

Public contractinternet access services (in Ukrainian)DOCX Privacy policyhow we process personal data (in Ukrainian)RTF
Payment security
Payments are protected by modern verification, encryption and closed data channels. Card details travel only encrypted and are not stored on our resource: the card number is entered on the processing system's secure page.
Refunds
Money can be returned from the account after an official written request to Infoaura LLC is reviewed under the established procedure.
Your balance and all charges are in your personal account. The fee is charged on the 1st.